The one stop websites are a great resource and for some, but not all, needs are met by the web based shops. We pride ourselves on customer contact, personal relationships, and face to face sales. You can pride yourself on supporting a local small business and knowing that when you share your experiences with your friends and colleagues and encourage them to use our services, you have become part of our marketing team. Thank you.

There are not minimums on sublimation or heat transfer vinyl, but on screen printing we have a minimum of 24 pieces and quantity discounts. Call us at 904-503-5662 to discuss smaller orders or orders that require special attention.

Yes. Although there are rush fees associated with this service.

We can decorate items you supply but you will be required to sign a release since we cannot guarantee replacement of items that are accidentally torn or damaged due to machine malfunction or human error.

Absolutely, we offer a virtual sew out or a layout in an art format for your approval. For embroidery projects we also offer a one-time actual sew-out on sample material for your approval. Extra sew outs and changes after approval will be charged at the per piece price as stated on the contract.

Please read the disclaimer on every email sent from our company which includes notes about your samples or mock ups.

Embroidery: We have to digitize your logo converting it into a stitch file which is the language the machines read. We do all our digitizing in house manually. We charge a one-time set up fee which is usually around $50 for non-contract or retail customers. The setup charge covers the cost of this processes.

Custom artwork: The set up fee is $50 per hour most items taking 1-3 hours.

Screen printing: Set up for screen printing includes art fee if the art is not provided in vector format. First time prints will incur a $5 per color per location film file which is a one-time set up as long as the logo remains the same, and a screen fee of $15 per color per location. Screens are not stored and will have to be re-burned every time an order is placed. If there are questions, please call us at 904-503-5622 to inquire about any fees or charges you are uncertain about.

Our locals can come by our shop any time during our business hours to pick up their item. Customers can also choose to ship their order at an additional cost via USPS, UPS or FedEx. Price and carrier may vary based on the item(s) and location where they are being shipped to.

We offer discounts for Military, Law Enforcement, First Responders and Educators with proper ID. 

Since every order we do is a customized order, it is impossible to provide “one size fits all” pricing. The cost of the goods and services we provide also fluctuates so we try our best to find you the best price for each item every time you use us.

Our standard turnaround time is 10-14 business days (Monday – Friday) after we receive logo approval, signed contract and deposit. If you have an event date, we will do everything we can to meet your deadline.

Please note: Standard processing times may vary due to the disruption of the Coronavirus (COVID-19). Supplies and shipping may alter this process as many items may be on backorder and many shipping companies are not offering the same shipping times as pre-pandemic.

Call us, stop by our shop or email us. We love getting to know our customers and helping them create their customized logoed apparel and accessories. We offer several online catalogs for your browsing convenience and we have some of our most popular items available at the shop for your viewing and browsing pleasure. Knowing your needs, your budget and your deadlines all help us determine the right fit for you.

Although we do keep some samples available, each of our jobs are customized for each unique individual need so we do not keep a lot of stock. Most of our items are available within 3-5 business days from our local and regional suppliers. 

We require a vector based format EPS file. We have had good results using some PDF, PNG, AI, and PSD files. Occasionally, we can use a JPG or TIFF file. Remember, the cleaner the art, the better the results. All files must be submitted in 300 dpi or better. 

Embroidery 

Left or right chest (over pocket):

• Adult: 3”- 4”
• Youth: 2.5” – 3” 

Full front chest:

• Adult: 7” – 11” 
• Child: 6” – 9” 

Full back:

• Adult: 12” – 14” 
• Child: 7” – 11” 

Hat Front:  No more than 2.35” tall 

Visors:  No more than 1.5” tall depending on size of the visor 

Dye Sublimation is limited to 13” x 17” 

Screen Print or Heat Transfer Vinyl (HTV)

Standard left/right chest:

• Adults: 4” 
• Youth: 3”

Standard front center chest: 6” – 9” 

Standard back:

• Adults: 9” – 11”
• Youth 7” – 9” 

Larger prints available as special order.

We can do applique and heat applied numbers for teams in standard format. Specialty numbers and names can be ordered and usually take 5-10 business days depending on the item.

We accept cash, checks (with ID), Money Orders, cashier checks and all major credit cards. When paying for an order with a credit card, customers acknowledge that they forfeit the cash discount of 3.5% as a convenience fee for processing their credit card. Payment is due at the time of pickup and in most cases a 50% deposit is required when the order is placed and/or approved.